Need Help with Your Machine? Here's How to Get Service Support:

If your machine needs attention from our service engineer – whether it's for a breakdown, a routine check-up, or any other support – simply add "Service" to your cart and complete the order.

Don't worry about charges upfront: There are no fees to create a service request.

Unsure About Warranty? No Problem! Even if you don't know if your machine is still under warranty, or if you think it might be out of warranty, go ahead and add "Service" to your cart to create your request. Our team will figure out the warranty status for you.

What Happens Next?

1. Get Your Service Request Number: Once you've placed the "Service" order, you'll immediately receive a unique Service Request Number.
2. We'll Contact You: Our support team will get in touch.
3. Guidance on Costs (If Any): If your machine is out of warranty or if you need to buy any parts (spares/consumables) that aren't covered, our team will let you know. You can then conveniently purchase these items directly on our website using various online or offline payment methods.
4. Track Your Service: You can easily follow the progress of your service request and even track your engineer's movement under the "Track Your Order" section. We'll also keep you updated every step of the way!